Access - For Residents and Fellows

As a new resident or fellow, you will need access to the Epic system in order to care for patients.

Obtaining Access to Epic

  1. The GME Office must start the process by submitting a request to the Medical Staff Office (MSO) so the MSO can credential you.
  2. The MSO will then notify the IT Department so your sID can be assigned.
  3. Once you have an sID and have completed training, you should receive your Epic login within 48 hours.

Common Issues

  1. Your account is inactive
    • You have not completed training.  Please contact EpiCenter University [EpiCenterUniversity].

    • You have completed training but your account has not been activated yet. Please note that it may take up to 48 hours for your access to be granted following training.  Contact the Service Desk at 650-723-3333 if you have an urgent need to access Epic.

    • An account was never requested for you.  Please contact Debbie Valdez [dvaldez stanfordmed.org] in the GME Office.

  2. Your colleague has different options in Epic than you have
    • Please call the Service Desk at 650-723-3333 if you were given the wrong Epic security template.  Your template drives what you can see and do in Epic and may need to be modified.