Access - For Attending Physicians

As a new physician, you will need access to the Epic system in order to care for patients at SHC.

Obtaining Access to Epic

  1. The Medical Staff Office (MSO) must start the process by credentialing you.
  2. The MSO will then notify the IT Department so your sID can be assigned.
  3. Once you have an sID and have completed training, you should receive your Epic login within 48 hours.

Common Issues

  1. Your account is inactive
  2. Your account is active
    • You need additional access
    • Your colleague has different options in Epic than you have
        • Please call the Service Desk at 650-723-3333 if you were given the wrong Epic security template.  Your template drives what you can see and do in Epic and may need to be modified.